Commercial Data Management Specialist

Commercial Data Management Specialist

  • Dátum 2018-05-08
Budapest, Magyarország
Pozició leírása

Our client a multinational company looks for a new colleague as

Commercial Data Management Specialist



·         Provide best in class support for the service team all along installed base lifecycle

·         Record in mainframe systems all activities related to installed base (including FMI) in accordance with internal and external regulations to provide a clean and up to date database

·         Register all relevant information captured during customer interactions

·         Act as gatekeeper for building an up to date database. Evaluate and solve discrepancies

·         Handle partners’ requests, and provide them with the necessary support by interacting with all involved departments

·         Maintain accurate records in accordance with the business’ Global Quality Procedures

·         Provides regular and timely reporting

·         Follow and document promptly all process related changes in the Standard Operating Procedures.

Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification


·         University or Colleague degree

·         Advanced level of the language of the supported region and English skills

·         Experienced in customer support

·         Effective and professional verbal and written communication – both with internal and external customers

·         Solid critical thinking, ability to act as a gatekeeper

·         Ability to work with remote teams

·         Customer service attitude

·         Detailed-oriented personality and capability to overcome obstacles

·         Analytical mindset

·         Reporting skills

·         Proficient IT skills including Excel and Outlook



·         At least one additional European languages (other than Hungarian, preferably Italian)


Competitive salary, cafeteria

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